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Frequently Asked Questions
You can ask for your mascot character when enquiring. Availability may depend on the date, location and service options so confirm the mascot character before booking.
It can be, depending on the child’s comfort and the style of interaction. Keep the greeting gentle, let toddlers observe from a distance and never force them to approach or take a photograph.
Yes, a mascot's appearance can complement a theme. Share the theme and decor details during the enquiry so the timing and interaction can be planned to fit the celebration.
Plan a mascot appearance in a clear area and limit the number of people gathering around the mascot character at one time. Check the venue layout with the organiser beforehand.
Contact the service provider as early as possible. Any change will depend on the schedule and availability so request confirmation before treating the time as final.